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Isabel Macedo
Ph.D in Social Policy (University of Warwick)
Department of International Relations and Public Administration
  Assistant Professor
   , 253604510
Selected publications
Macedo, I. M. (2017). Predicting the acceptance and use of information and communication technology by older adults: An empirical examination of the revised UTAUT2. Computers in Human Behavior, 75, 935–948. DOI
Macedo, I. M., Pinho, J. C., & Silva, A. M. (2016). Revisiting the link between mission statements and organizational performance in the non-profit sector: The mediating effect of organizational commitment. European Management Journal, 34(1), 36–46. DOI
Pinho, J. C. M. R., Martins, L., & Macedo, I. M. (2011). The effect of online service quality factors on internet usage: The web delivery system of the taxation department. International Journal of Quality and Reliability Management, 28(7), 706–722. DOI
Macedo, I. M., & Pinho, J. C. M. R. (2006). The relationship between resource dependence and market orientation: The specific case of non-profit organisations. European Journal of Marketing, 40(5-6), 533–553. DOI
Pinho, J. C. M. R., & Macedo, I. M. (2006). The benefits and barriers associated with the use of the internet within the non-profit sector. Journal of Nonprofit and Public Sector Marketing, 16(1-2), 171–193. DOI
Human Resources Administration
Quality Management in Public Services
Management of Quality in Public Services
Social Policies
Project and Transferable Skills
Organizational Theory